Question 1

Can I reorder the same book in the future?

Accepted Answer

Yes, we keep your files and production parameters for at least 2 years for easy reorders.

Question 2

What if I receive damaged or defective books?

Accepted Answer

Please contact us within 7 days of receiving the shipment with photos or videos. We will investigate and offer reprint or refund solutions promptly.

Question 3

How do you ensure product quality?

Accepted Answer

Every order goes through strict prepress checking, mid - production inspection, and final QC before packing. We also send photos or videos for approval before shipping.

Question 4

What are your payment terms?

Accepted Answer

Usually 30% deposit before production and 70% balance before shipment. For long - term partners, flexible terms can be discussed.

Question 5

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide by sea, air, or express (DHL, FedEx, UPS). We’ll recommend the most cost - effective solution for your destination.

Question 6

Can I customize the book size or shape?

Accepted Answer

Absolutely. We support fully customized dimensions, shapes, and finishes to match your design.

Question 7

What finishing options are available?

Accepted Answer

We offer lamination (matte/glossy), embossing, foil stamping, spot UV, die - cutting, and sewing binding.

Question 8

What paper options do you offer?

Accepted Answer

We provide coated, uncoated, matte, glossy, art paper, and specialty textured papers. Custom paper types can also be sourced upon request.

Question 9

Can you help with book design or layout?

Accepted Answer

Yes, we offer basic layout adjustment and prepress support to ensure your files meet printing standards.

Question 10

What’s your typical production lead time?

Accepted Answer

Usually 3 - 5 working days after sample approval, depending on order size and finishing requirements.

Question 11

Can I get a sample before mass production?

Accepted Answer

Yes, we provide digital or physical samples for approval before bulk printing. Sample fees may be refunded after order confirmation.

Question 12

What is your Minimum Order Quantity (MOQ)?

Accepted Answer

Our standard MOQ is 500 copies for offset printing. For digital printing, we can handle as low as 100 copies.

Question 13

What information should I provide for a quote?

Accepted Answer

Please include book size, number of pages, paper type, cover finish, binding type, quantity, and destination. The more details, the more accurate your quotation will be.

Question 14

How can I request a quote?

Accepted Answer

You can submit your project details (size, page count, binding, quantity, and delivery location) through our online “Get a Quote” form or by email. Our team will respond within 24 hours.

Question 15

What file formats do you accept for printing?

Accepted Answer

We accept PDF, AI, PSD, and InDesign files. Please make sure all fonts are outlined and images are embedded in high resolution (300 DPI or above).

Question 16

What printing methods do you use?

Accepted Answer

We provide both offset and digital printing, depending on your project size and quality requirements. Offset is ideal for bulk orders, while digital suits small or urgent print runs.

Question 17

What types of books can you print?

Accepted Answer

We specialize in printing hardcover books, softcover books, children’s books, pop - up books, board books, notebooks, magazines, and custom educational materials.

Question 18

你们能确保圣经经文100%准确吗？

Accepted Answer

是的。我们采用专业宗教出版排版流程，支持 KJV、ESV、NIV、Reina Valera 等主流版本，并提供免费基础校对服务（检查章节、页码、字体一致性）。如需逐字校验，可加购专业 proofreading 服务。

Question 19

打样需要多久？费用多少？

Accepted Answer

数码样（PDF 校对样）24小时内免费提供；实物样书（含真实纸张与装订）通常 5–7个工作日完成，收取成本费（USD 30–80，大货订单可抵扣）。

Question 20

最低起订量是多少？

Accepted Answer

平装圣经 MOQ 500册，精装/皮面版 MOQ 300册。我们支持小批量试产，也欢迎大宗订单（10,000+册享阶梯折扣）。

Question 21

使用什么类型的纸张和油墨？

Accepted Answer

内文纸可选 50g–70g 圣经纸或轻型纸（FSC认证），封面支持 艺术纸、PU皮、布面；所有油墨均为 大豆基环保油墨，无毒无味，符合欧美环保标准。

Question 22

从下单到交货需要多长时间？

Accepted Answer

标准周期为 25–35天（含打样确认后的大货生产+质检）。空运约 7–10天 到港，海运 25–45天（视目的地而定）。我们提供 FOB 深圳/广州 或 DDP 门到门 选项。

Question 23

你们有出口宗教书籍的经验吗？会不会被海关扣留？

Accepted Answer

我们已向 60+国家 出口圣经及宗教读物，熟悉各国进口政策（如中东需无“三位一体”插图、拉美需西班牙语版权页等）。可协助准备 商业发票、装箱单、原产地证 等全套清关文件，确保顺利通关。

Question 24

Can you guarantee 100% accuracy of the Scripture text?

Accepted Answer

Yes. We follow a professional religious publishing workflow and support major Bible versions such as KJV, ESV, NIV, and Reina Valera. We offer free basic proofing (checking chapters, page numbers, and font consistency). For line-by-line verification, an advanced proofreading service is available at an additional cost.

Question 25

How long does proofing take, and is there a fee?

Accepted Answer

Digital proofs (PDF) are provided within 24 hours at no charge. Physical sample books (with actual paper and binding) typically take 5–7 working days and cost USD 30–80 (deductible from your bulk order).

Question 26

What is your minimum order quantity?

Accepted Answer

500 copies for paperback Bibles; 300 copies for hardcover or leather-bound editions. We welcome both small trial runs and large-volume orders (10,000+ copies qualify for volume discounts).

Question 27

What paper and ink do you use?

Accepted Answer

Interior pages: 50g–70g Bible paper or lightweight offset paper (FSC-certified). Covers: art paper, PU leather, or cloth. All inks are soy-based, eco-friendly, and non-toxic, compliant with EU and US environmental standards.

Question 28

How long from order confirmation to delivery?

Accepted Answer

Standard production time is 25–35 days (after sample approval). Air freight takes 7–10 days to most destinations; sea freight 25–45 days, depending on location. We offer FOB Shenzhen/Ningbo or DDP door-to-door shipping terms.

Question 29

Do you have experience exporting religious books? Will customs hold our shipment?

Accepted Answer

We’ve successfully shipped Bibles and Christian literature to 60+ countries and understand regional regulations (e.g., no Trinitarian imagery for certain Middle Eastern markets, Spanish copyright page required for Latin America). We provide full customs documentation—including commercial invoice, packing list, and certificate of origin—to ensure smooth clearance.

FAQS